When left unsupervised, many employees who have desktop access to the internet spend hours each day surfing the web. They waste countless hours that could be devoted to working do everything but work. Because of this, your business may be loosing considerable amounts of profits due to lost productivity. But there is an effective way to get that productivity back up, and that is through a desktop remote monitoring service.
If your employees require access to the internet, you probably have already tried some different tools and methods to decrease the personal usage of the internet by employees. Unfortunately, many filtering programs are ineffective or are just a waste of money. Even if a filtering program works, oftentimes it not only blocks bad websites, but blocks websites that your employees need access to as well. And cutting internet services altogether is probably not an option either.
Your next choice may be a desktop remote monitoring service. With this type of service, professionals are able to monitor how much time your employees are devoting to being productive and how much time they are spending doing non-work related activities on the internet. Additionally, these services also monitor when your employees access websites that can be harmful to your network or if they are potentially leaking confidential data.
There are many tools available to choose from. Some things that a business owner needs to consider are the cost of the services, what is monitored, and how the data that is being monitored is accessed. Monitoring internet usage can be a full time job for one or more people, so the employer also needs to think about the additional manpower and resources that will be needed.
As technology costs get lower, monitoring software and services also get cheaper. In fact, some basic software packages are free. Online services will provide the programs that you need without business owners having to invest in costly tools or worry about upgrades.
You will also have to consider how in depth you want the monitoring to be. Basic monitoring programs keep lists of what websites your employees viewed without much additional data. More advanced programs can capture detailed information about their internet activities, such as how much time was spent on each website or what was downloaded or uploaded to and from the website. Other programs even log employee keystrokes, capture emails, and can even record voice.
They will also have to determine what kind of techniques they want to use to monitor the data. Online services offer the ability to have data monitored from remote locations. The benefit of this is that more people from a monitoring company can filter through much more data for a lower cost than on-site monitoring office. On the other hand, this may expose the confidential data of your company to the outside world. In house defeat this negative aspect, but are much more expensive.
No matter what software package of service that you ultimately choose, you have a legal obligation to inform your employees that you are monitoring their activities. Otherwise, you could be breaking the law and be punished with lawsuits, fines, or imprisonment. The most effective way to make them aware of the monitoring is to have your employees sign documentation that they acknowledge and consent to the monitoring.
Desktop remote monitoring services are an excellent way to increase productivity and ultimately profitability. Keeping track of employee productiveness is already difficult, but remote monitoring makes it a little easier. And the increased profits may even pay for the monitoring services.
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